01. What telehealth is
Telehealth lets a licensed Apex practitioner review your chart, intake, and labs and speak with you over a secure audio or video connection. Prescriptions, referrals, and follow-up scheduling happen through that workflow.
02. Known limits
Remote care has limits. Technology can fail. Physical examination is limited. Some conditions require local urgent or emergency services. Apex is not a substitute for emergency care.
03. What I ask of you
By proceeding with Apex intake, you acknowledge that telehealth is voluntary, that you may be asked to complete identity verification, and that treatment decisions are made only after clinical review. You agree to disclose current medications and relevant history accurately.
04. State availability
Telehealth availability depends on current state licensure. Apex can only onboard residents of states where active practitioner coverage is in place. Your coordinator confirms eligibility during onboarding.