Contact & FAQ
Ask before consultation.
The eight questions below are asked most often. Anything else is better handled on the callback.
01Is Apex a subscription?
Is Apex a subscription?
No. Apex is a clinical practice. The relationship is longitudinal, not transactional. Therapies are prescribed when clinically appropriate and paced by your chart.
02Do you accept insurance?
Do you accept insurance?
No. Apex is private pay by design. Removing the insurer removes the intermediary. Every fee is priced in the open and reviewed privately at consultation.
03How quickly will I hear back after intake?
How quickly will I hear back after intake?
A private callback is dispatched within one business day. Your physician reviews the intake personally before the consultation is placed on the calendar.
04Can I commission labs without a therapeutic protocol?
Can I commission labs without a therapeutic protocol?
Yes. Panels may be commissioned at any time and are interpreted privately. Diagnostic work stands on its own inside the Apex practice.
05Is Apex available nationwide?
Is Apex available nationwide?
Telehealth is limited to states with active Apex physician licensure. State eligibility is confirmed during the consultation.
06What if I have an urgent medical issue?
What if I have an urgent medical issue?
Apex is not a substitute for emergency care. If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency department.
07Who writes the prescriptions?
Who writes the prescriptions?
Board-certified Apex physicians. Every prescription follows a review of intake, panels, and a private consult. No algorithm stands between you and your protocol.
08Why compounded formulations?
Why compounded formulations?
Apex prescribes through 503A compounding partners operating to USP <797> sterility standards. Each vial carries a lot, a potency, a physician-signed order, and a chain of custody.